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Enterprise Communication & Messaging

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Our Services Catalog

Web DevelopmentMobile App DevelopmentCustom Software DevelopmentAI Solutions & AutomationWhatsApp & Messaging AutomationsEnterprise Communication & MessagingCustom CRM & Business ToolsE-Commerce SolutionsDigital Marketing & GrowthBusiness Setup & Branding

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Services CatalogPDF — 2024 MB

Overview

Complete communication infrastructure for businesses that run on calls, messages, and emails. From WhatsApp Business to Voice AI, we set it all up and keep it running — so your teams and customers stay connected on every channel.

Enterprise Communication & Messaging

Key Capabilities & Solutions

WhatsApp Business Solutions

Official API setup for enterprise-grade messaging. WhatsApp Business API onboarding and verification, chatbot flows, auto-replies and smart routing, catalog, payment and appointment booking via WhatsApp, multi-agent team inbox with SLA tracking.

Enterprise Email Setup

Professional email that works the way business does. Google Workspace and Microsoft 365 setup, custom domain email with SPF, DKIM, DMARC configuration, email aliases, shared inboxes and group management, email signature templates and brand consistency.

Voice AI Solutions

AI that picks up the phone so you don't have to. AI voice agents for inbound call handling, automated IVR flows with natural language understanding, outbound voice campaigns and appointment reminders, call transcription, sentiment analysis and summaries.

CRM & ERP Integration

All your tools, talking to each other. Connect communication channels to CRM (Zoho, HubSpot, custom), sync calls, chats and emails into a unified timeline, ERP integration for order, invoice and support workflows, real-time data push between communication and business tools.

DLT Registration & Template Management

Compliant SMS and messaging from day one. DLT registration for SMS, sender ID and header registration with telecom operators, promotional and transactional template creation and approval, ongoing template management and compliance support.

Monitoring & Analytics

See everything. Miss nothing. Unified dashboard for calls, messages and email metrics, response time, resolution rate and team performance reports, alert systems for SLA breaches and missed contacts, custom reporting for leadership and sales teams.