WhatsApp & Messaging Automations
Turn WhatsApp into a 24/7 automated channel for sales, support, and broadcasting.
WhatsApp is where your customers already are. We build automation systems that turn it into a 24/7 sales and support channel — from API setup and CRM integration to broadcast campaigns and AI-powered chatbots that convert at every touchpoint.
KEY CAPABILITIES & SOLUTIONS
WhatsApp Business Automation
Automate conversations, not just messages. WhatsApp Business API setup and integration, automated order confirmations, reminders & follow-ups, lead capture flows with smart routing, catalog sharing and product discovery via WhatsApp.
WhatsApp CRM Integration
Every conversation, tracked and managed. Connect WhatsApp to your CRM (custom or existing), chat history, lead status & follow-up tracking, team inbox with assignment and escalation, analytics: response time, conversion rate, message volume.
Broadcast & Campaign Management
Reach thousands. Feel personal. Bulk messaging to segmented customer lists, promotional campaigns with media attachments, click-to-WhatsApp ad integration, opt-in/opt-out management and compliance.
WhatsApp Chatbot Creation & Customisation
Conversations that convert, around the clock. No-code and custom-code WhatsApp chatbot builds, multi-step conversational flows with conditional logic, AI-powered intent detection and smart replies, seamless handoff to human agent when needed.
Instagram DM Automation
Automated Instagram DM flows for lead capture, FAQ replies, and customer engagement.
Telegram Bot Development
Custom Telegram bots for notifications, support, communities, and business automation.
BENEFITS
Reach customers where they read — with >95% open rates
Instant, automated answers to frequently asked questions
Consolidated chat inbox for multi-agent support teams
Smart automated reminders for invoices and appointments
Broadcast promo campaigns to highly targeted customer lists
USE CASES
Commerce WhatsApp
Product catalog sharing and direct cart checkouts.
Alert System
Send automated shipping, invoice, and payment updates.
Customer Care
Multi-agent support ticket routing and chat history sync.
Lead Capture
Interactive flows that qualify and route incoming leads.